Trinity Solutions USA ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you interact with our website (trinitysolutionsusa.com), communicate with us, or use our services, including when you receive text messages or emails from us.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, company name, mailing address, and other information you voluntarily provide when you fill out forms on our site, sign up for services, or contact us.
Automated Information: IP address, browser type, device identifiers, and usage data collected via cookies and similar technologies.
Message Data: Records of your communications with us, including SMS messages, emails, and call logs.
2. How We Use Your Information
We use your information to:
- Provide and improve our services.
- Respond to your inquiries and requests.
- Send you important updates, service notifications, and marketing messages (with your consent).
- Maintain the security and integrity of our website and services.
- Comply with legal obligations.
3. Text Messaging (A2P SMS/MMS)
By providing your phone number and opting in, you consent to receive SMS or MMS messages from Trinity Solutions USA, including service updates, appointment reminders, and marketing messages.
Message frequency may vary. Message and data rates may apply.
To opt out: You can reply "STOP" at any time to unsubscribe from our messages. To request support, reply "HELP" or contact us at [email protected].
We do not sell or share your mobile information with third parties for marketing purposes. Information is only shared with service providers as necessary to deliver our messages.
4. How We Share Your Information
We do not sell your personal information. We may share information as follows:
With trusted service providers who assist us in delivering services (e.g., SMS gateway providers, web hosts), under strict confidentiality agreements.
When required by law, legal process, or to protect our rights and property.
In connection with a merger, acquisition, or sale of all or a portion of our assets, with notice to you if possible.
5. Data Security
We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet or electronic communication is 100% secure.
6. Your Choices
Opting Out: You may opt out of marketing emails or text messages at any time by following the instructions provided in those communications.
Access & Correction: You may request access to, or correction of, your personal information by contacting us.
7. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your experience. You can set your browser to refuse cookies, but some site features may not function properly.
8. Children’s Privacy
Our services are not intended for children. We do not knowingly collect personal information from children.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy or your information, please contact us at: